On 3/4/21, the Office of the Comptroller of the Currency (OCC) issued a revised “Servicemembers Civil Relief Act” booklet, which is part of their larger Comptroller’s Handbook. This revised booklet provides information and procedures for examiners in connection with the consumer protections that servicemembers are eligible for under the Servicemembers Civil Relief Act (SCRA). According to the OCC’s release, the revised booklet:

summarizes SCRA requirements.
discusses risks associated with a bank’s SCRA activities.
discusses risk management of SCRA compliance.
includes examination procedures regarding a bank’s SCRA risk management and compliance.

While this booklet is designed for OCC-supervised banks, it would also be a great resource on SCRA for banks and credit unions who are not regulated by the OCC.

The revised SCRA booklet can be found here.

Adam Witmer

Adam Witmer is a speaker, author, and founder of the Compliance Cohort. Adam has taught hundreds of seminars and training sessions to thousands of bankers throughout the United States and teaches on all areas of regulatory compliance. Adam has written five e-books that he never published, hit a grizzly bear while driving in a National Park, and is an award winning photographer and musician (though he no longer takes photos nor plays any instruments). In his spare time, Adam can be found kayaking on the lake, doing taekwondo with his kids, working on his (project) house, or spending time with his family.

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