On April 24, 2024, the CFPB published a report highlighting that overdraft/NSF Revenue in 2023 was down more than 50% versus pre-pandemic levels, saving consumers over $6 billion annually. This significant reduction in junk fees is attributed to the CFPB’s heightened its supervisory attention on overdraft and NSF fees in 2022.

Apr 29
Apr 29 CFPB Highlights UDAAP Violations in Mortgage Servicing

Adam Witmer

Regulatory Update, UDAAP

On April 24, 2024, the CFPB issued its Supervisory Highlights Spring 2024 edition which covered select examinations regarding mortgage servicing that were completed from April 1, 2023 through December 31, 2023. Examiners found that mortgage servicers engaged in UDAAPs and regulatory violations while processing payments by overcharging certain fees, failing to adequately describe fees in periodic statements, and not making timely escrow account disbursements.

Apr 25
Apr 25 CFPB Works to Stop Junk Fees in Mortgage Servicing

Adam Witmer

Regulatory Update

On April 24, 2024, the CFPB published an edition of Supervisory Highlights describing the agency’s actions to combat junk fees charged by mortgage servicers, as well as other illegal practices. The CFPB found that servicers are charging illegal junk fees, such as prohibited property inspection fees; sending deceptive notices to homeowners; and violating loss mitigation rules that help struggling borrowers stay in their homes.

Apr 23
Apr 23 FinCEN Reminds Institutions to Remain Vigilant to Environmental Crimes

Adam Witmer

BSA, Regulatory Update

On April 22, 2023, coinciding with the Earth Day celebration, FinCEN issued a press release to remind financial institutions to remain vigilant in identifying and reporting suspicious activity related to environmental crimes. According to FinCEN, environmental crimes frequently involve transnational criminal activity related to several of FinCEN’s Anti-Money Laundering and Countering the Financing of Terrorism (AML/CFT) National Priorities, including corruption, fraud, human trafficking, and drug trafficking.

Apr 16
Apr 16 FinCEN Issues Notice on Use of Counterfeit U.S. Passport Cards in ID Theft and Fraud

Adam Witmer

BSA, Regulatory Update

On April 15, 2024, FinCEN, in close coordination with the Department of State’s Diplomatic Security Service (DSS), issued a Notice to financial institutions on fraud schemes related to the use of counterfeit U.S. passport cards. The Notice provides an overview of typologies associated with U.S. passport card fraud, highlights select red flags to assist financial institutions in identifying and reporting suspicious activity, and reminds financial institutions of their reporting requirements under the BSA.

Apr 15
Apr 15 CFPB Finds Credit Report Accuracy Requirements Violations

Adam Witmer

Regulatory Update

On April 8, 2024, the CFPB published an edition of Supervisory Highlights to share key findings from recent examinations about continuing accuracy problems in the credit reporting system. The CFPB found that consumer reporting companies failed to ensure the accuracy of credit reports and that furnishers failed to correct false or fraudulent information sent to consumer reporting companies.

Apr 8
Apr 8 CFPB Finds Borrowers are Increasingly Paying “Discount Points” to Lower Mortgage Interest Rates

Adam Witmer

Regulatory Update, HMDA

On April 5, 2024, the CFPB issued a report finding that more borrowers paid “discount points” upfront as overall interest rates rose. According to the CFPB, the percentage of homebuyers paying discount points roughly doubled from 2021 to 2023.

Apr 8
Apr 8 Consumer Compliance Spotlight: Check Fraud

Adam Witmer

Regulatory Update

On April 4, 2024, the Federal Reserve System published its First Issue of Consumer Compliance Outlook for 2024. Consumer Compliance Outlook is the agency’s publication focusing on consumer compliance topics.

Apr 8
Apr 8 CFPB Issues Circular to Stop False Claims of 'Free' International Money Transfers

Adam Witmer

Regulatory Update, Regulation E

On March 27, 2024, the CFPB issued a circular warning remittance transfer providers that false advertising about the cost or speed of sending a remittance transfer can violate federal law. The circular highlights several marketing practices relating to sending international money transfers that may violate the Consumer Financial Protection Act’s (CFPA) prohibition on deceptive acts or practices.

Apr 2
Apr 2 CFPB 2023 Report on Complaints Received

Adam Witmer

Regulatory Update

On March 29, 2024, the CFPB issued its latest Consumer Response Annual Report that analyzes complaints submitted by consumers to the CFPB between January and December 2023. The CFPB reported that it sent more than 1.3 million complaints to more than 3,400 companies for review and response in 2023.

Apr 29
Apr 29 CFPB Reports Overdraft/NSF Revenue in 2023 Significantly Decreased vs Pre-pandemic

Apr 29
Apr 29 CFPB Highlights UDAAP Violations in Mortgage Servicing

Apr 25
Apr 25 CFPB Works to Stop Junk Fees in Mortgage Servicing

Apr 23
Apr 23 FinCEN Reminds Institutions to Remain Vigilant to Environmental Crimes

Apr 16
Apr 16 FinCEN Issues Notice on Use of Counterfeit U.S. Passport Cards in ID Theft and Fraud

Apr 15
Apr 15 CFPB Finds Credit Report Accuracy Requirements Violations

Apr 8
Apr 8 CFPB Finds Borrowers are Increasingly Paying “Discount Points” to Lower Mortgage Interest Rates

Apr 8
Apr 8 Consumer Compliance Spotlight: Check Fraud

Apr 8
Apr 8 CFPB Issues Circular to Stop False Claims of 'Free' International Money Transfers

Apr 2
Apr 2 CFPB 2023 Report on Complaints Received

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