All in Regulatory Update

On September 5, 2024, the CFPB issued its annual report on debt collection, which highlights aggressive and illegal practices in the collection of medical debt and rental debt. The report highlights issues with real estate software inflating rental debt and debt collectors pursuing medical bills already covered by non-profit aid, as well as insufficient financial assistance for low-income medical bills.

On August 29, 2024, the CFPB took action against repeat offender New Day Financial (NewDay USA) for deceiving active duty servicemembers and veterans seeking cash-out refinance loans. The CFPB found that NewDay USA gave misleading and incomplete cost comparisons to borrowers refinancing in North Carolina, Maine, and Minnesota, which made the company’s loans appear less expensive relative to their existing mortgages.

On August 28, 2024, FinCEN issued two rules to help safeguard the residential real estate and investment adviser sectors from illicit finance as part of its ongoing efforts to combat illicit finance and protect U.S. national security. One of the final rules will will apply anti-money laundering/countering the financing of terrorism (AML/CFT) requirements to certain investment advisers that are registered with the U.S. Securities and Exchange Commission (SEC), as well as those that report to the SEC as exempt reporting advisers. 

On August 27, 2024, the CFPB published a new report finding Americans are paying tens of millions of dollars in fees to access their own money when getting “cash back” at large retail stores when making a purchase with a debit or prepaid card. According to the CFPB, these cash-back fees are being introduced amid a wave of bank mergers, branch closures, and widespread out-of-network ATM fees, all of which have decreased the availability of free cash access for consumers.

On August 26, 2024, the CFPB launched the beta platform for financial institutions to test data submissions under the small business lending data collection rule  pursuant to section 1071 of the Dodd-Frank Act. The CFPB invites the participation of financial institutions and their technology partners to test the beta platform and share feedback with the CFPB on their experience.

On August 26, 2024, during Overdose Awareness Week, FinCEN reminded financial institutions to monitor for and report suspicious transactional activity related to the illicit fentanyl supply chain and the trafficking of illicit fentanyl and other synthetic opioids. According to FinCEN, its efforts to marshal resources and expertise to combat the trafficking of illicit fentanyl is in participation with the Department of the Treasury’s Counter-Fentanyl Strike Force.

On August 21, 2024, the CFPB took action against Fay Servicing for violations of mortgage servicing laws, as well as for violations of a 2017 agency order that addressed its illegal foreclosure practices. According to the CFPB, Fay Servicing took prohibited foreclosure actions against borrowers requesting mortgage assistance, failed to offer borrowers mortgage assistance options available to them, and overcharged for private mortgage insurance.