Compliance Class: Regulation E Bootcamp

In recent years, Regulation E has evolved from once being a fairly simple rule to now being one of the most complex and challenging deposit compliance regulations to date. Initially released in the 1970’s, many elements of the rule were written long before technology of today would even be thought of. This means, of course, that it can sometimes be challenging to ensure compliance with Regulation E as the rules aren’t as straightforward for today’s technology as they could be. Therefore, it is important for financial institutions to have a strong understanding of the requirements of Regulation E, while also paying attention to recent guidance on the topic.

Our Regulation E Bootcamp is designed to review the requirements of the Electronic Fund Transfer Act (EFTA), as implemented by Regulation E. Knowing that Regulation E can be complex, we take a priority-based approach to the topics of Regulation E when discussing the rules by focusing on the elements that are going to have the biggest risk in your financial institution. For example, we spend a great deal of time on the error resolution requirements and consumer liability provisions of regulation E, while not spending any time on gift cards and prepaid accounts. (See the outline below our overview video below for the curriculum of this class.) The goal of this program is to cover the main elements of Regulation E that would apply to your organization, while spending extra time on the areas that have the greatest risk for non-compliance.

Using simple language and an easy to understand format, our instructor explains the requirements of Regulation E (and the commentary) by leading attendees through a comprehensive training manual. Our program is divided up into ten different videos and focuses on the key elements of the EFTA, including the disclosure requirements, opt-in requirements for overdraft protection, consumer liability, and error resolution. While we do provide a brief overview of the Remittance Transfer Rules, its important to understand that this program only provides a high level overview of this topic and does not take a deep dive into Subpart B of Regulation E.

Again, our Regulation E Bootcamp is a great way for financial institutions to get up-to-speed on the Regulation E requirements that apply to them.

Who should attend?

This program would be beneficial for both experienced compliance professionals and those that are new to Regulation E as we take a pretty deep dive into the error resolution and consumer liability provisions. Specifically, this program would be good for compliance officers, risk managers, compliance assistants, auditors, corporate trainers, deposit operations team members, senior managers, and anyone who managements elements of Regulation E, like overdraft opt-in and error resolution procedures.

Continuing Education Credits

4.5 CRCM, CERP credits. ABA Professional Certifications is dedicated to promoting the highest standards of performance and ethics within the financial services industry. The Regulation E Bootcamp has been approved for 4.5 CRCM, CERP credits. This statement is not an endorsement of this program or its sponsor. Certification holders must report these credits at aba.csod.com.

Class Pricing

Regular: $399

Get 50% off the regular price for one additional attendee. The total cost will be the current price (regular or discounted) for the first attendee plus $199 for the second attendee. (Click the second button below to avail this discount.)

Multiple attendee discounts are available upon request. Email us or contact us here.

NOTE: If you would like to demo this class before you purchase it to make sure it's what you are looking for, just let us know and we can work something out.


Watch the following video for an Overview of this Program:


What Topics will be Covered?

The class will be presented in multiple videos and will provide you with everything you need to know about Regulation E. The total time of video instruction in this program is 3 hours and 35 minutes.

The Regulation E Bootcamp includes a comprehensive training manual which can be used as a reference tool long after attending the program.

See below for the full curriculum:

  • Introduction and Overview

  • Scope and Key Definitions

  • Disclosures

    • Initial Disclosures

    • Change in Terms and Error Resolution Notice

    • Disclosures at Automated Teller Machines

  • Overdraft Service Opt-In Requirements

    • Opt In Requirements Under Regulation E

  • Consumer Liability

    • Consumer Liability for Unauthorized Transfers

    • Knowledge of Loss or Theft

    • Timing of Notice

    • Notice to the Financial Institution

  • Error Resolution

    • Error Resolution Procedures

      • Initial Investigation

      • Provisional Credit

      • Final Investigations & Customer Notifications

  • Electronic Fund Transfers FAQs

  • Receipts and Periodic Statements

    • Periodic Statement Requirements

  • Overview of Remittance Transfers (overview only)

What is Included in the Compliance Class?

This Compliance Class provides you with a deep dive into the requirements for financial institutions.

The class includes the following:

  • A comprehensive manual

  • A “virtual classroom” instructional video

  • 60-day access to the class

  • Certificate of completion (1 per registration - available upon request)

The Virtual Classroom Approach

All of our Compliance Classes are presented in our virtual classroom approach.  This approach is designed to bring the presenter to you (at a fraction of the cost of having a live person) and includes a video of the presenter in front of a slide presentation that replicates a typical seminar environment.  In addition, our presenters take a three-part approach to compliance instruction: to educate, to empower, and to entertain. This is achieved by focusing on relevant topics, speaking in simple to understand, layman's terms, and by keeping it light and humorous whenever possible.  We have found that this "3-E" approach allow students to learn as quickly and effectively as possible. And, it adds a little bit of fun to an otherwise dreadful topic.

Certificate of Completion

Certificates of completion are now available upon request. One certificate is available per registration.

60-Day Access

When you purchase this compliance class, you get instant access to the online version of this class for 60 days.  You will also receive an electronic version of the accompanying manual to keep.

100% Money Back Guarantee

We believe in our training products so much that we are offering a 100% money back guarantee within the first 10 business days after purchase. If you do not feel that you received the value promised for this training session, contact us within the first 10 business days after purchase and we will either make things right or provide 100% of the purchase price back to you.