On December 17, 2024, the CFPB issued a report on the experiences of homeowners dealing with their mortgage company after divorce or the death of an original borrower. Federal rules require servicers to assist successor homeowners with managing or assuming existing mortgages, but complaints reveal significant delays and pressure to refinance at higher rates instead of supporting loan retention.

Dec 23
Dec 23 OCC’s Fall 2024 Semiannual Risk Perspective

Adam Witmer

Regulatory Update

On December 16, 2024, the CFPB issued a special edition of its Supervisory Highlights describing a range of unlawful activities identified by CFPB examiners across student loan markets. The report covers violations related to student loan refinancing, private lending and servicing, debt collection, and federal loan servicing.

Dec 23
Dec 23 FDIC Updates Its Consumer Compliance Examination Manual

Paula Parras

Regulatory Update

On December 13, 2024, the FDIC made updates to several sections of its Consumer Compliance Examination Manual. The Consumer Compliance Examination Manual is a primary resource and reference tool for FDIC compliance examination staff to use in support of conducting Consumer Compliance and Community Reinvestment Act examinations and other supervisory activities.

Dec 19
Dec 19 CFPB Publishes 2023 Mortgage Market Activity and Trends

Adam Witmer

Regulatory Update, HMDA

On December 13, 2024, the CFPB released its annual report on residential mortgage lending activity and trends. The report provides an overview of residential mortgage lending in 2023 based on the data collected under the Home Mortgage Disclosure Act (HMDA).

Dec 18
Dec 18 CFPB Issues Overdraft Lending Rule for Very Large Financial Institutions

Adam Witmer

Regulatory Update

On December 12, 2024, issued a final rule to close an outdated overdraft loophole that exempted overdraft loans from lending laws. The Bureau’s final rule on overdraft fees applies to the banks and credit unions with more than $10 billion in assets that dominate the U.S. market.

Dec 17
Dec 17 FTC Amends Telemarketing Sales Rule

Adam Witmer

Regulatory Update

On December 10, 2024, the FTC adopted amendments to the Telemarketing Sales Rule (TSR) that extend the Rule's applicability to inbound telemarketing calls in response to an advertisement through any medium or direct mail solicitation in which technical support products or services are offered for sale. The amendments will become effective on January 9, 2025.

Dec 17
Dec 17 CFPB Spring 2024 Semi-Annual Report to Congress

Adam Witmer

Regulatory Update

On December 10, 2024, the CFPB released its semi-annual report for the Spring of 2024. This version of the regular report to Congress covers the period beginning on October 1, 2023, and ending on March 31, 2024.

Dec 16
Dec 16 CFPB Takes Action Against Performant Recovery for Illegal Fee Generating Scheme

Adam Witmer

Regulatory Update, UDAAP

On December 9, 2024, the CFPB took action against student loan debt collector Performant Recovery Inc. for illegal fee-generating scheme that cost borrowers thousands of dollars Performant Recovery, Inc. collected on student loan debt, including from borrowers who had defaulted on Federal Family Education Loan Program (FFELP) loans.

Dec 16
Dec 16 CFPB to Address Financial Impact of Domestic Violence and Elder Abuse

Adam Witmer

Regulatory Update, FCRA

On December 9, 2024, the CFPB issued an Advance Notice of Proposed Rulemaking to address the harmful effects of inaccurate credit reporting affecting survivors of domestic violence, elder abuse, and other forms of financial abuse. The Bureau aims to gather additional public input on potential amendments to the regulation that implements the Fair Credit Reporting Act (FCRA).

Dec 16
Dec 16 CFPB Sues Comerica Bank for Systematically Failing Disabled and Older Americans

Adam Witmer

Regulatory Update

On December 6, 2024, the CFPB sued Comerica Bank for systematically failing its 3.4 million Direct Express cardholders - primarily unbanked Americans receiving federal benefits. According to the CFPB, the bank disconnected 24 million customer service calls, charged illegal ATM fees to over 1 million customers, and mishandled fraud complaints related to the Direct Express prepaid debit card program.

Dec 23
Dec 23 CFPB Finds Mortgage Companies Create Barriers for Homeowners After Death or Divorce

Dec 23
Dec 23 OCC’s Fall 2024 Semiannual Risk Perspective

Dec 23
Dec 23 FDIC Updates Its Consumer Compliance Examination Manual

Dec 19
Dec 19 CFPB Publishes 2023 Mortgage Market Activity and Trends

Dec 18
Dec 18 CFPB Issues Overdraft Lending Rule for Very Large Financial Institutions

Dec 17
Dec 17 FTC Amends Telemarketing Sales Rule

Dec 17
Dec 17 CFPB Spring 2024 Semi-Annual Report to Congress

Dec 16
Dec 16 CFPB Takes Action Against Performant Recovery for Illegal Fee Generating Scheme

Dec 16
Dec 16 CFPB to Address Financial Impact of Domestic Violence and Elder Abuse

Dec 16
Dec 16 CFPB Sues Comerica Bank for Systematically Failing Disabled and Older Americans

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