On December 18, 2024, the CFPB issued a comprehensive cease-and-desist order against USAA Federal Savings Bank to require the bank to correct a range of deficiencies. The order replaces prior cease-and-desist orders issued against the bank in 2019 and 2022.

On December 17, 2024, the CFPB issued a report on the experiences of homeowners dealing with their mortgage company after divorce or the death of an original borrower. Federal rules require servicers to assist successor homeowners with managing or assuming existing mortgages, but complaints reveal significant delays and pressure to refinance at higher rates instead of supporting loan retention.

On December 16, 2024, the CFPB issued a special edition of its Supervisory Highlights describing a range of unlawful activities identified by CFPB examiners across student loan markets. The report covers violations related to student loan refinancing, private lending and servicing, debt collection, and federal loan servicing.

On December 12, 2024, issued a final rule to close an outdated overdraft loophole that exempted overdraft loans from lending laws. The Bureau’s final rule on overdraft fees applies to the banks and credit unions with more than $10 billion in assets that dominate the U.S. market. 

On December 10, 2024, the FTC adopted amendments to the Telemarketing Sales Rule (TSR) that extend the Rule's applicability to inbound telemarketing calls in response to an advertisement through any medium or direct mail solicitation in which technical support products or services are offered for sale. The amendments will become effective on January 9, 2025.

On December 10, 2024, the CFPB released its semi-annual report for the Spring of 2024.  This version of the regular report to Congress covers the period beginning on October 1, 2023, and ending on March 31, 2024.